Job Descriptions & Benefits

Program Counselor (PC)
Summary: The Counselor assists clients with their routines, implements client outcomes, and performs other duties necessary to meet service needs, which promote the health, safety and well being of clients served. Scheduled hours are assigned by the Program Services Coordinator and must remain flexible to allow for service provision during all hours. The Program Counselor is expected to work at times when people served are present and to respond in the event of emergency. Additional non-scheduled hours may be required. The Program Counselor position is paid by hourly wages and may be considered either full-time or part time.

Supervised by: Program Services Coordinator

Qualifications Required:

Demonstrated ability to complete required documentation: skilled in written and oral communication. Knowledge and understanding of applicable Federal and State regulations preferred. Eligible as determined by the Bureau of Criminal Apprehension, Office of Inspector General and the Department of Human Services. Valid driver's license and driving record that meets insurability requirements as defined by this agency's insurance carrier.

Desired Education and Experience:

18 years of age or older. At minimum a high school diploma, G.E.D. or equivalent experience. A minimum of one year experience serving people with developmental disabilities. Specialized training or experience based on the specific needs of people recieving services at a particular site.

Essential Job Responsibilities:

1. Implement individual program plans which address the medical, behavioral, social, and envionmental needs of people served
2. Understand and apply service delivery regulations.
3. Financial Responsibilities.
4. Create and maintain a clean and safe living environment.
5. Promote employee team cohesion.
6. Promote the positive image of the company at all times.
 
Skills and Abilities:

Able to interpret and apply oral/written instructions, standards, policies and rules.
Able to problem solve client situations in an appropriate and timely manner.
Able to demonstrate appropriate and effective interpersonal skills to interact with a variety of people and personalities.
Able to thoroughly and accurately document all client activities of daily living.
Able to accurately carry out client health care plans, outcomes, behavior and supervision care plans, protocols and other necessary plans related to client service delivery.
Able to plan, prioritize, coordinate and manage own work independently. Able to work unsupervised, make decisions and solve routine problems independently, effectively and creatively.
Apply effective time management skills to meet all deadlines.
Understand confidential nature of client and company information and maintain confidences.
Basic mathematical skills to handle client and company financial transactions.
Basic food preparation skills and understanding of nutrition to meet client health needs.

Physical Requirements Necessary:

Able to hear and respond to door, window, fire, weather and other alarms to address client safety.
Hear and speak using appropriate grammar, vocabulary and word usage to communicate clearly in person and over telephone with clients, client team members, company employees and others.
Able to write legibly to document all client daily living activities on approprate forms in accordance with county, state and company requirements.
Sufficient vision to read and complete handwritten documents and 12-point and finer printed text and written documents/forms related to client support services. Visual acuity to work on computers.
Able to sit at a desk or table, working on paperwork, telephone and computer for extended periods (hours) of time.
Able to move throughout client homes to conduct various client support and home management tasks.
Able to travel and/or drive to client homes and a wide variety of community locations as needed to provide necessary support to clients, including walking over smooth and uneven indoor and outdoor terrain, climbing steps, etc.
Sufficient physical strength and mobility to assist clients with activities of daily living skills development, physical escorts, personal hygiene, dressing, feeding, transfers or ambulatory needs to include bending at neck and waist, kneeling, squatting, reaching above and below shoulder, pushing and pulling.
Able to lift up to 50 pounds periodically; able to push and manipulate wheelchairs of clients weighing up to 190 lbs where applicable; able to physically guide clients weight up to 190 lbs. during client mobility issues and one-or two-person Rule 40/controlled procedure use where applicable.
Able to work with biohazards such as blood borne pathogens, blood, and human waste.
Able to work a flexible work schedule, including overtime, nights, weekends and long hours as required.

Tools and Equipment Used:

Must possess and/or have regular access to a functional automobile.
Able to transport clients safely to vocational, recreational, medical, religious, and other community experiences.
Must be able to use telephone, calculator, computer and other office equipment.
Must be able to use household devices such as vacuum, washer, dryer, kitchen appliances, and other household equipment.
Must be able to use and operate specialized medical and adaptive equipment specific to clients.

Work Environment:

Must be able to work in an indoor setting as well as travel throughout the community in all cold/hot/precipitation weather conditions in Minnesota or other locations.

Program Services Coordinator (PSC)
Summary:
The Program Services Coordinator is responsible to lead services within a designated residential site. The Program Services Coordinator will deliver direct care and support to assigned clients and coordinate the activities of the employees within the service or program. Above all, the Program Services Coordinator is responsible to protect and promote the health, safety, and well-being of the clients served.
The Program Manager assigns the Program Services Coordinator's schedule. The Program Services Coordinator is expected to work at times when clients served are present and respond in the event of an emergency. Additional non-scheduled hours may be required. This position operates out of the program site and is paid on an hourly basis.

The Program Services Coordinator is typically a full-time position.

Supervised by: Program Manager

Qualifications required:

18 years of age or older. High school diploma, GED or equivalent experience. A minimum of one year experience serving people with developmental disabilities. Demonstrated ability to complete required documentation: skilled in written and oral communications. Knowledge and understanding of applicable Federal and State regulations related to client service delivery preferred. Eligible as determined by the Bureau of Criminal Apprehension, Office of Inspector General and the Department of Human Services. Valid driver's license and driving record that meets insurability requirements as defined by the company's insurance carrier.

Desired education and experience: Specialized training or experience based on the specific needs of people receiving services at a particular site.

Essential Job Responsibilities:
1. Client Service and Quality Enhancement.

2. Personnel.
3. Public Relations.
4. Physical Plant.
5. Financial Management.
 
Skills and Abilities:

Able to interpret and apply oral/written instructions, standards, policies and rules.
Able to problem solve client, physical plant, employee performance and schedule situations in an appropriate and timely manner.
Excellent interpersonal skills to appropriately and effectively interact with a variety of people and personalities.
Able to thoroughly and accurately document all client activities of daily living as well as oversee and review the documentation of other staff.
Able to accurately carry out health care plans, outcomes, behavior and supervision care plans, protocols and other necessary plans related to client service delivery.
Able to plan, prioritize, coordinate, and manange own work independently.

Able to work unsupervised, make decisions and solve routine problems independently, effectively and creatively.
Able to oversee, train and give work direction oto other staff in accordance with company standards.
Understand confidential nature of client and company information and maintains confidences.
Familiarity with standard computer applications, such as Microsoft Office.
Possess a thorough, organized and detail-oriented approach to work and apply effective time management skills to meet all deadlines.
Basic mathetical skills to handle client and company financial transactions.
Basic food preparation skills and understanding of nutrition to meet client health needs.

Physical Requirements Necessary:

Able to hear and respond to door, window, fire, weather and other alarms to address client safety.
Hear and speak using appropriate grammar, vocabulary and word usage to communicate clearly in person and over telephone with clients, client team members, company employees and others.
Able to write legibly to document all client daily living activities on appropriate forms in accordance with county, state and company requirements.
Sufficient vision to read and complete hand written documents and 12-point and finer printed text and written documents/forms related to client support services. Visual acuity to work on computers.
Sufficient manual dexterity for computer keyboarding and mouse use in the performance of client documentation, service and administrative responsibilities.
Able to sit at a desk or table, working on paperwork, telephone and computer for extended periods (hours) of time.
Able to move throughout client homes to conduct various client support and home management tasks.
Able to travel and/or drive to client homes and a wide variety of community locations as needed to provide necessary support to clients, including walking over smooth and uneven indoor and outdoor terrain, climbing steps, etc.
Sufficient physical strength and mobility to assist clients with activities of daily living skills development, physical escorts, personal hygiene, dressing, feeding, transfers or ambulatory needs to include bending at neck and waist, kneeling, squatting, reaching above and below shoulder, pushing and pulling.
Able to lift up to 50 pounds periodically; able to push and manipulate wheelchairs of clients weighing up to 190 lbs. where applicable able to physically guide clients weighing up to 190 lbs. during client mobility issues and one-or two person Rule 40/controlled procedure use where applicable.
Able to work with biohazards such as blood borne pathogens, blood, and human waste.
Able to work a flexible work schedule, including overtime, nights, weekends and long hours as required.

Tools and Equipment Used:

Must possess and/or have regular access to a functional automobile able to transport clients safely to vocational, recreational, medical, religious and other community experiences.
Must be able to use telephone, calculator, computer and other office equipment.
Must be able to use household devices such as vacuum, washer, dryer, kitchen appliances, and other household equipment.
Must be able to use and operate specialized medical and adaptive equipment specific to clients.

Work Environment: Must be able to work in an indoor setting as well as travel throughout the community in all cold/hot/precipitation weather conditions in Minnesota or other locations.

Employee Benefits

Employees are considered full-time if they regularly work a minimum of 37 hours per week. These employees are eligible to:
♦ Paid Time Off (PTO) in the first year the employee is eligible for 64 hours and by the fifth year, the employee is elgible for 120 hours (3 weeks).
♦ Health insurance
♦ Dental insurance
♦ Life insurance
 
 If a person is an active Mykkanen employee working their permanent scheduled shifts that is a minimum of 30 hours per week, or an average of 60 hours in each two-week pay period, one is eligible for health insurance on the first of the month following 60 continuous days of working 30 hours per week.  If a person is an active Mykkanen employee working their permanent scheduled shifts that is a minimum of 37 hours per week, or an average of 74 hours in each two-week pay period, one is eligible for dental insurance on the first of the month following 60 days of full time employment.
 
All employees working more than 20 hours per week may elect to participate in the Medical and Dependent Care Flexible Spendng Accounts. After an employee has been employed for one year and earned over a specified amount, he/she is also eligible to contribute to a Simple IRA with Mykkanens matching dollar for dollar up to 3% of the employee's gross taxable income from Mykkanens.

For further questions, please contact Business Manager, Suzanne Halonen. Her direct number is 320-286-2772, extension 10.